Cookie Policy
1. Who We Are
Family Ties AI Ltd ("we", "us", "our") is registered at 10A Village Way, Pinner, HA5 5AF. We are registered with the Information Commissioner's Office under reference ZC153407.
This Cookie Policy explains how we use cookies and similar technologies on familytiesai.com.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function, remember your preferences, and collect information about how you use the site.
3. The Law That Applies
The main cookie law in the UK is the Privacy and Electronic Communications Regulations (PECR), specifically Regulation 6. PECR works alongside the UK GDPR. This policy also reflects the Data (Use and Access) Act 2025 ("DUAA").
4. What Cookies We Use
We use the following categories of cookies on familytiesai.com:
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function. They do not require your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Keeps you logged in during your visit | Session |
| Security cookie | Protects against cross-site request forgery | Session |
4.2 Analytics Cookies (Consent Required)
These cookies help us understand how visitors use our website, so we can improve it.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| [Analytics Provider TBC] | [TBC] | Tracks and analyses site usage | [TBC] |
4.3 Functional Cookies (Consent Required)
These cookies remember your preferences to improve your experience.
| Cookie | Purpose | Duration |
|---|---|---|
| Preference cookie | Remembers language/display settings | 12 months |
We do not currently use advertising or marketing cookies.
5. How We Obtain Your Consent
Consent under PECR must meet the UK GDPR Article 4(11) standard — it must be freely given, specific, informed, and unambiguous.
This means:
- Pre-ticked boxes do not constitute valid consent
- Consent through continued browsing is not valid — we will never say "by using this site, you agree to cookies"
- We obtain consent before we set non-essential cookies, not after
When you first visit our site, you will be shown a cookie banner with clearly labelled Accept All and Reject All options of equal visual prominence.
6. Managing and Withdrawing Your Consent
You can change or withdraw your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in the footer of our website
- Adjusting your browser settings to block or delete cookies
Refusing or withdrawing consent for non-essential cookies will not affect your ability to use the core features of our website.
You can also manage cookies directly through your browser. Guidance is available at ico.org.uk/your-data-matters/online/cookies.
7. Third-Party Cookies
Where third-party services place cookies on our site, those third parties have their own privacy and cookie policies. We are not responsible for those third-party cookies, but we will not enable them without your consent.
8. How Long We Keep Cookie Data
We review cookie durations annually and will not retain cookie data longer than necessary for its stated purpose.
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in law or our practices. The "Last updated" date at the top of this page will always show when we last made changes. Material changes will be notified via a banner on our website.
10. Contact Us
If you have any questions about our use of cookies, please contact us:
Family Ties AI Ltd10A Village Way, Pinner, HA5 5AF
📧 info@familytiesai.com
🌐 familytiesai.com
ICO Registration: ZC153407
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the ICO at ico.org.uk or by calling 0303 123 1113.